Effective Date: December 1, 2024

The Canadian Airport Workers Union (CAWU) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you use the CAWU mobile app. By using the app, you consent to the practices described in this policy.

1. Information We Collect

a. Personal Information

• Staff and Members: We collect your name, contact details (e.g., email, phone number), employee or membership ID, and other relevant information provided during registration.
• Grievances: Information submitted through the grievance system, including case details and associated documentation.

b. Usage Data

• App usage data, including device type, operating system, and interactions within the app.
• Log data such as IP addresses, timestamps, and error reports for troubleshooting and improving app functionality.

c. Communication Data

• Messages sent and received through the app's chat feature.
• Feedback or inquiries submitted via the app.

2. How We Use Your Information

a. For App Functionality

• To manage and verify user accounts.
• To enable communication between members and staff.
• To process and manage grievances.

b. For Improvement